Article 1 – Legal
1.1 SITE (referred to as "THE SITE") :
complement.studio

1.2 PUBLISHER (referred to as "THE PUBLISHER") :
Emeline Clement EI
23 rue du Muguet 67770 DALHUNDEN
+336 02 39 60 74
email adress: hello@complement.studio

1.3 HOST (referred to as "THE HOST") :
complement.studio is hosted by OVH Cloud, headquartered in Roubaix, France.

1.4 DATA PROTECTION OFFICER (DPO):
A data protection officer: Emeline Clement, emeline@complement.studio, is here for any question relating to the protection of your personal data.

Article 2 – Site Access
Access to and use of the site is for personal use only. You agree not to use this site and the information or data contained therein for commercial, political, advertising purposes and for any form of commercial solicitation and in particular the sending of unsolicited emails.

Article 3 – Site Content
They are the full property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, are strictly prohibited. The fact that the publisher does not initiate proceedings upon becoming aware of these unauthorized uses does not constitute acceptance of such uses and waiver of legal proceedings.

Article 4 – Site Management
For the proper management of the site, the publisher may at any time:

Suspend, interrupt or limit access to all or part of the site, reserve access to the site, or certain parts of the site, to a specific category of Internet users; remove any information that may disrupt its operation or contravene national or international laws; suspend the site for updates.

Article 5 – Responsibilities
The publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the site or one of its features.
The connection material to the site you use is under your full responsibility. You must take all appropriate measures to protect your hardware and your own data including from virus attacks over the Internet. You are also solely responsible for the sites and data you visit.
The publisher cannot be held liable in the event of legal proceedings against you:

the use of the site or any service accessible via the Internet;
as a result of your failure to comply with these terms and conditions.
The publisher is not responsible for damage caused to yourself, third parties and/or your equipment from
made your connection or use of the site and you waive any action against it as a result.
If the publisher were to be the subject of an amicable or legal proceeding because of your use of the site, it
may turn against you to obtain compensation for all damages, sums, convictions
and costs that may result from this proceeding.

Article 6 – Hyperlinks
The setting up by users of any hypertext links to all or part of the site is strictly prohibited, unless prior written permission from the publisher.

The publisher is free to refuse this authorization without having to justify in any way his decision. In the event that the publisher grants his authorization, it is in any case only temporary and can be withdrawn at any time, without obligation of justification to the publisher.

Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights to the content contained in the said link.

Article 7 – Data collection and protection
Your data is collected by Emeline Clement EI.

A personal data refers to any information concerning an identified or identifiable natural person (data subject); is considered identifiable a person who can be identified, directly or indirectly, including by reference to a name, an identification number or one or more specific elements specific to its physical, physiological, genetic, psychological, economic, cultural or social identity.

The personal information that may be collected on the site is mainly used by the publisher for the management of relations with you, and if necessary for the processing of your orders.

The personal data collected are as follows:

Location
A data protection officer: Emeline Clement, emeline@complement.studio, is at your disposal for any question relating to the protection of your personal data.

Article 8 – Right of access, rectification and dereference of your data
Pursuant to the regulations applicable to personal data, users have the following rights:

The right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the email address below mentioned. In this case, before the implementation of this right, the Platform may request proof of the user’s identity in order to verify its accuracy;

The right to rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated;

The right to delete data: users may request the deletion of their personal data, in accordance with applicable data protection laws;

The right to limit processing: users can ask the Platform to limit the processing of personal data in accordance with the assumptions provided for by the GDPR;

The right to object to the processing of data: users may object to their data being processed in accordance with the assumptions provided for by the GDPR;

The right to portability: they can request that the Platform give them the personal data they have provided to transmit them to a new Platform.

You can exercise this right by contacting us at:
23 rue du Muguet 67770 DALHUNDEN, France

Or by email: hello@complement.studio

You can also contact our Data Protection Officer:

A data protection officer: Emeline Clement, emeline@complement.studio, is at your disposal for any question relating to the protection of your personal data.

Any request must be accompanied by a photocopy of a valid identity document signed and mention the address to which the publisher may contact the applicant. The response will be sent within one month of receipt of the request. This period of one month may be extended by two months if the complexity of the request and/or the number of requests so requires.

In addition, and since Law No. 2016-1321 of October 7, 2016, people who wish to do so have the opportunity to organize the fate of their data after their death. For more information on the subject, visit the CNIL website: https://www.cnil.fr/ .

Users can also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr .

We recommend that you contact us first before filing a complaint with the CNIL, because we are at your disposal to solve your problem.

Article 9 – Use of data
The purpose of the personal data collected from users is to provide the services of the Platform, improve them and maintain a secure environment. The legal basis of the processing is the execution of the contract between the user and the Platform. Specifically, the uses are:

access and use of the Platform by the user;
management of the operation and optimization of the Platform;
implementation of user support;
verification, identification and authentication of the data transmitted by the user;
personalization of services by displaying advertisements based on the browsing history of
the user, according to his preferences;
prevention and detection of fraud, malware (malicious software or malware) and management of
security incidents;
managing any disputes with users;
sending commercial and advertising information, according to the user’s preferences;


Article 10 – Data Retention Policy
The Platform retains your data for the time necessary to provide its services or support to you.

To the extent reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse or enforce our terms and conditions, we may also retain some of your information if necessary, even after you have closed your account or we no longer need to provide our services to you.

Article 11- Sharing of personal data with third parties
Personal data may be shared with third party companies exclusively in the European Union, in the following cases:

when the user publishes, in the free comments areas of the Platform, information
publicly accessible;
when the user authorizes the website of a third party to access his data;
when the Platform uses the services of service providers to provide user support, advertising and
payment services. These providers have limited access to the user’s data in the
and have the contractual obligation to use them in accordance with the
provisions of the applicable regulations on the protection of personal data;
if required by law, the Platform may transmit data in response to complaints
presented against the Platform and comply with administrative and judicial procedures.

Article 12 – Commercial Offers
You may receive commercial offers from the publisher. If you do not wish, please inform us here: hello@complement.studio.

Your data may be used by the publisher’s partners for marketing purposes, if you do not wish to do so, please click on the following link: hello@complement.studio 

If, during the consultation of the site, you access personal data, you must refrain from any collection, unauthorized use and any act that may constitute an invasion of privacy or reputation of individuals. The publisher declines all responsibility in this regard.

The data is stored and used for a period in accordance with current legislation.

Article 13 – Cookies
What is a «cookie»?

A «Cookie» or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read for example when consulting a website, reading an email, the installation or use of any software or mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/en/cookies-traceurs-que-dit-la-loi).

The site may automatically collect standard information. All information collected indirectly will only be used to track the volume, type and configuration of traffic using this site, to develop its design and layout and for other administrative and planning purposes and more generally to improve the service we offer you.

If necessary, «cookies» from the website publisher and/ or third-party companies may be deposited on your terminal, with your consent. In this case, during the first navigation on this site, an explanatory banner on the use of «cookies» will appear. Before continuing browsing, the customer and/or prospect must accept or refuse the use of said «cookies». The consent given will be valid for a period of thirty-six (36) months. The user has the option to disable cookies at any time.

The following cookies are present on this site:

None

Article 14 – Photographs and representation of products
The product photographs, accompanying their description, are not contractual and do not commit the publisher.

Section 15 – Applicable Law
These conditions of use of the site are governed by French law and subject to the jurisdiction of the courts of the head office of the publisher, subject to a specific attribution of jurisdiction arising from a particular law or regulation.

Article 16 – Contact us
For any questions, information on the products presented on the site, or concerning the site itself, you can leave a message at the following address: hello@complement.studio

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